Cristy-vanpelt
May 19, 2026
"Really gentle, even on my sensitive skin"
I have sensitive skin, and I’m always a little nervous trying new soaps because some of them dry me out right away. I started using this one after a shower one evening when I was already tired and just trying to get through my routine, and I was surprised by how gentle it felt. No itchy or tight feeling afterward, which is usually my biggest complaint. The scent is nice too, not overpowering or perfumey. I’m taking off one star because the bar didn’t last quite as long as I was hoping, but overall I liked it and would buy it again
Leona-vanhampler
May 16, 2026
"Okay, but not quite gift-worthy"
I ordered a few of these as a gift, and to be fair, the scents were really nice. But overall, it felt a bit underwhelming. The packaging didn’t feel very special, and one of the boxes looked slightly scuffed, which isn’t ideal when you’re giving it to someone. For the price, I think it’s fair to expect something that feels more polished and gift-ready. I’d maybe buy it for myself, but I probably wouldn’t choose it again as a present.
"I was impressed with the..."
I was impressed with the selection here. Compared to a lot of soap shops where it feels like everyone has the same few scents, this place had way more variety and some cute little gift items too. I ended up finding a couple things for myself and something for a friend. It did take me a while to decide because there was so much to look through, but that’s a good problem to have. Overall, really happy with what I picked up.
"Still haven’t heard back from support"
I reached out to support and I’m still waiting for a reply. Not much else to say yet, I just need some help and haven’t gotten a response
dewey-Tovar
April 22, 2026
"Nice scent, shipping was a bit slow"
I mostly paid attention to the scent, and it smelled really nice. The only thing I noticed that bothered me was that it took a while to arrive. Overall, it was fine.
Ruby.reisinger
April 10, 2026
"I had a good experience..."
I had a good experience shopping on Soap & Paper Factory. I’m not always the most patient when I’m browsing online, especially if I’m doing it after a long day, but the site was easy to get around and I found what I needed without getting annoyed or clicking in circles.
The product pages loaded quickly, the photos were clear, and checkout was simple enough that I didn’t second-guess anything. Maybe I just wasn’t in the mood to deal with a complicated website, but this one made the whole process feel really smooth.
Sharita_vaughn92
April 05, 2026
"Shipping took way too long"
I mean... I waited two full weeks and the package still never showed up. It was frustrating, especially not really knowing what was going on.
hello_harry560
March 25, 2026
"I really wanted to like this soap because..."
I really wanted to like this soap because it does smell nice, but it just didn’t clean as well as I was hoping. I was also charged quickly and didn’t get much of an update for a while, which made me a little uneasy. Overall, the scent is great, but the actual performance wasn’t there for me
hello_micheal179
March 24, 2026
"I picked up this soap the smell lasts..."
I picked up this soap the smell lasts way longer than I expected. My hands still smell nice for hours, and it kind of lingers in the bathroom too. It’s not overpowering or anything, just a really pleasant scent. Happy with it.
joseph-Bates
March 11, 2026
"Not quite the experience I hoped for"
The soap looked really nice at first, but using it was a bit disappointing for me. The texture felt kind of waxy, and it didn’t lather the way I expected. Afterward, my skin felt a little tight, which isn’t really what I want from a soap. I don’t think it’s a bad product, and it may work fine for someone else, but I try to be honest about what actually feels good on my skin, and this just wasn’t it for me...
"Decent products, but the timing and transparency were frustrating"
The products themselves are fine, but I was annoyed that when I actually needed to reorder, I couldn’t find clear info about where things are sourced or what the packaging is like. Bad timing, because I was trying to make a quick decision and ended up second-guessing it. I’d be more likely to buy again if they were a bit more upfront about the ethics side of things.
doris_Mueller70
January 30, 2026
"Refund took forever"
The whole return process was just kind of a hassle. I figured I’d send it back and get my money quickly, but nope, the refund dragged on way longer than I expected. It was annoying having to keep checking and wondering what was going on.
neilclark2658
January 28, 2026
"Actually nice scents"
I wasn’t really expecting much, but the scents are nicer than I thought they’d be. They’re soft and noticeable without being that fake, sugary kind of smell that usually bothers me.
I also like that the fragrance hangs around for a while but doesn’t take over the whole room. It’s a simple thing, but I have to admit it made me curious enough to try a few more
NataliaPage
January 27, 2026
"Seems clean to me"
I’m not exactly an expert at reading labels, so maybe I’m missing something, but the ingredients look clean and I don’t see any weird stuff in there. My only hesitation is the price, since it feels a little high, but overall I feel good about it.
DavidWilson_17
January 20, 2026
"Really nice quality, and honestly worth the try"
I ended up ordering a few soaps and a candle from Soap & Paper Factory, and I was a little relieved once I tried them because they really are as nice as I hoped. Everything smelled great without being overpowering, and the soaps feel like they’ll last a good while. The prices are definitely a bit more than I’d normally spend, but the quality makes it feel worth it. Shipping was totally fine too. I’m taking off one star only because I wish they had a few more budget-friendly options.
JennieCorrente_79
December 18, 2025
"My order came in just right, nothing..."
My order came in just right, nothing was missing, and everything matched what I picked online. compared to a few other places I’ve ordered from where something is usually off or forgotten, this was a really smooth experience.
richard-Collier
December 14, 2025
"Cute packaging, and everything arrived fine"
My order showed up quickly, which I always appreciate. I tend to notice the little patterns with shipping, like whether the outside box takes a hit but the items inside are still protected, and that was basically the case here. The soaps were wrapped really cute, nothing leaked, and nothing was broken. One corner of the box was a little squished, but everything inside was totally fine. I’d order again.